Privacy Policy

MetaChat (hereinafter “we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

  • Personal Information: Email address, and other details you provide during registration.

  • Usage Data: Information such as your visit times, IP address, device details, and content generated through the service.

  • Third-Party Data: Data transmitted to third-party API providers (e.g., OpenAI, Google Gemini, Anthropic, DeepSeek, Midjourney) to enable service functionality.

2. Purpose of Information Use

We may use your information to:

  • Provide and enhance our services.

  • Process your requests or generate content.

  • Send service updates, notifications, or marketing materials (with an opt-out option).

  • Comply with legal or regulatory requirements.

3. Information Sharing

We do not sell your personal information but may share it in these cases:

  • With third-party API providers to deliver service features (subject to their privacy policies).

  • With authorities when required by law or to protect our rights.

4. Data Storage and Security

  • Your information is stored on secure servers with reasonable measures to prevent unauthorized access.

  • Data is retained for during your use of the service and for 6 months thereafter, after which it will be deleted unless legally required otherwise.

5. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to our processing of your data.

  • Submit requests via support@metacompass.co.

6. Cookies and Tracking Technologies

We use Cookies to save preferences and improve your experience. You can disable Cookies through your browser settings, though this may impact service functionality.

Our website may include links to third-party sites, and we are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy periodically, and the revised version will take effect upon posting on the website.

9. Contact Us

For privacy-related inquiries, please contact us at support@metacompass.co.

Last updated